Changes to bookings are free of charge.
Amendments may be made at https://www.bus-et-clic.com/transaltitude up to ten hours before the departure time on the ticket to be amended (tickets booked “last minute”, i.e. less than ten hours and up to 15 minutes before the coach departure time, cannot be amended online at www.transaltitude.fr).
Tickets may not be amended if they are included in a SKILIGNE OFFER or are on PROMOTION (one-off discount, etc.).
A ticket that has already been used (punched at boarding) may not be amended.
A booking may only be amended for the same type of booking in terms of travel, prices and overall price.
For orders containing tickets for several passengers, amending tickets for just some of the passengers is not possible. Amending either the ‘Outward' or the ‘Return’ part of an order includes the ‘Outward’ or ‘Return’ tickets for all the passengers within the order.
Changes to a booking may only be made if the ticket to be amended is still on sale (in compliance with the terms and conditions of sale applicable on websites and at points of sale).
Amending a ticket purchased online:
Amending a booking made at https://www.bus-et-clic.com/transaltitude:
Sign into your account on the booking website you used to book your ticket (using your login details – email address and password), then open your list of orders. Open the “Order details” for your order and click on the “Exchange” button at the bottom of the order.