Good to know
Is baggage transport free on Transaltitude?
Every Transaltitude ticket includes a baggage pack, consisting of a checked bag of 20 kg maximum (whose width + length + height dimension does not exceed 150 cm), a ski equipment (pair of skis or snowboard), a pair of boots and a hand bag. Beyond this pack, the additional baggage costs 50 euros.
In addition, some luggage is no longer accepted on board:
Bicycle
Oversized suitcase
Ski or snowboard bag with wheels
A refund request covering only the additional luggage (purchased in addition to the “free luggage pack”) is not possible.
What happens in the event of theft or damage to my luggage?
In the event of the carrier’s liability being established, the compensation that may be awarded, subject to justification, cannot exceed €150, applying a depreciation rate. The carrier declines all responsibility for what has been left or forgotten in the vehicle by the customer.
Warning: pickpockets may be present in the boarding areas (bus station, etc.). Remember to label your luggage (including ski bags and boots) and not leave it unattended.
I am travelling with the SKILIGNE day offer. Can I leave things on board the coach?
No. You must not leave anything on board. The morning vehicle is different from the one that will return in the evening. Some resorts have lockers. Ask at the resort’s tourist office.
Can I take a large ski travel bag for my equipment?
Due to limited hold space, oversized baggage such as “compact travel bags” with wheels designed for transporting several pairs of skis or snowboards is not accepted.
